Shipping & Availability

  • Shipping time outside the China with air post service.

International shipments outside of China with economy air post Standard have a duration of up to 20 working days.

International shipments outside of China with Courier Express have a duration of 3-10 working days according to the country of destination.

  • Customs clearance, customs duty and taxes

Shipments outside of China may cause additional import duties as well as customs duties and customs service duties. The amount of fees depends on each country of destination. Please ask your local customs office about the current fees. These fees are to be paid by yourself.

In customs forms for parcels sent to countries outside of China the value of the articles the shipment contents will be listed by product types. We reserve the right to submit such information to the customs for simplification of the procedure for our customers or because of statutory obligation. The customs may open parcels for checking; we have no influence on this procedure. 

  • Surcharges for bulky freight (Courier express service)

All parcels which exceed the Courier standard measurements of 120cm x 60cm x 60cm as well as car batteries will be charged with a surcharge for bulky freight. The surcharge is US$ 30.00 incl. prevailing legal tax. The affected articles are declared to be bulky freight. You will find the surcharge indicated in the statement of costs before purchase.

  • Shipment tracking

As soon as your order will leave our company you receive an e-mail with the tracking number and a link for shipment tracking by the shipping service provider. By tracking the shipment you always know where your parcel is right now and you can track the shipment on its way to you.